When you use our Services, we may collect information about you in the following general categories:
A “cookie” is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to track personal information previously entered by a user. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. Cookies can remember login information, preferences, and similar information. We or third party data and advertising platforms that we work with may use or combine multiple technologies, such as cookies, page tags, mobile identifiers and IP addresses, to infer users’ common identities across different services and multiple devices such as tablets, browsers, and mobile phones.
Cookies, as well as other tracking technologies, such as HTML5 local storage, and Local Shared Objects (such as “Flash” cookies), and similar mechanisms, may record information such as a unique identifier, information you enter in a form, IP address, and other categories of data. We may also use web beacons or “pixels,” and in certain circumstances may collect IP address, screen resolution and browser software and operating system types, clickstream patterns, dates and times that our website is accessed, and other categories of data.
If you want to block the use and saving of cookies, you can take the necessary steps within your browser’s settings to block all cookies from OSM and our external serving vendors. Please note that if you choose to erase or block your cookies, certain parts of our Services may not function correctly. For instance we may not be able to store your preferences or login information or customize content viewed by you and advertising to your viewing habits. For information on how to disable cookies, refer to your browser’s documentation.
Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent, and these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time an app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the app seeks before you first use the app, and your use of the app constitutes your consent.
8.2. Other Essential Purposes. We may also use personal information for the following purposes:
8.3. Information collected from our apps and related Services. If you as an Agency User have allowed us to send you push notifications, we may provide you notifications and updates on non-compliance by a Monitored User under your supervision or oversight, such as when such Monitored User violates a GPS inclusion or exclusion zone, exceeds a specified blood alcohol content level specified in the applicable OSM Equipment (e.g., the OSM breathalyzer device), or is not physically located within range of such Monitored User’s mobile phone. If you do not permit us to send you push notifications, we may still provide such notifications and updates through your account portal on our website. If you as a Monitored User have allowed us to send you push notifications, we may provide you notifications of upcoming court dates, check-in dates and other events, reminders of required check-ins, or notifications when you are not physically not within range of your mobile phone. If you do not permit us to send you push notifications, we may still provide such notifications and updates through your account in the OSM App.
If you are a Monitored User, we also collect and use your geo-location information to determine if you are in compliance with your inclusion or exclusion zone or if you are not physically within range of your mobile phone and to notify you and your Agency Monitor accordingly, and to provide you with personalized assistance. Geo-location information may also be used to protect OSM’s interests.
Your account information and profile/privacy settings:
› You may opt-out of receiving text messages (including SMS) by replying “STOP” to any text message received.
› In all direct promotional or marketing emails, you will be given the opportunity to opt-out of receiving such messages in the future by clicking on the link at the bottom of the email that says “unsubscribe.” It may take up to ten (10) business days for us to process your opt-out request.
› Even if you have unsubscribed from receiving promotional emails from us, we may send you other types of important email communications without offering you the opportunity to opt-out of receiving them, such as Services-related communications (e.g., account verification, payment confirmations, technical and security notices, and other administrative notices).
If you hold an account with OSM, we will generally retain your personal information for as long as you maintain an account or subscription, for as long as is necessary to provide the Services, for as long as necessary to meet the purposes for which the personal information was collected, or for such longer period as may be required or permitted by applicable law, including in accordance with our data retention policies. We will also retain personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Note that if you are a Monitored User, your personal information may be subject to retention due to applicable laws or court or governmental rules, or your arrangement with your Monitored Agency, and you may need to receive approval from your Monitored Agency to facilitate certain deletion requests.
Our Services are not intended for and may not be used by minors under the age of 13. OSM does not knowingly collect or solicit any personal data from such minors or knowingly allow them to register for the Services. If it comes to our attention that we have collected personal information from a minor without parental consent, we will endeavor to delete that information as quickly as possible without notice. If you have reason to believe that we received personal information from a minor, please contact us via the Contact page on our website or by email at email@example.com.
Do-Not-Track is a public-private initiative that has developed a “flag” or signal that an internet user may activate in the user’s browser software to notify websites that the user does not wish to be “tracked” by third-parties as defined by the initiative. The online community has not agreed on what actions, if any, should be taken by the websites that receive the “do not track” signal, and therefore Do-Not-Track is not yet standardized. Please note that OSM does not alter its behavior or use practices when we receive a Do Not Track signal from your browser.
If you are a California resident, you are entitled to make certain requests regarding your personal information under applicable laws including the California Consumer Privacy Act (“CCPA”). We will take reasonable steps to verify your identity and the authenticity of your request before processing any request. Once verified, we will fulfill each of these requests to the extent required by law:
(a) You can request a copy of your personal information that we maintain.
(b) You can ask us to delete your personal information, subject to exceptions provided by law.
(c) You can opt-out of disclosures of your personal information to third parties, subject to exceptions permitted by law, such as the use of service providers or sharing with your Agency Monitors as previously directed. (The CCPA refers this right as a “Do Not Sell” request)
To exercise the California privacy rights described above, please submit your request via any of the methods under the Contact Us section below. You can make such requests up to two times in a rolling twelve-month period, and such requests will extend to information collected about you in the prior 12 months.
We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. However, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require personal information to function.
This section does not apply to personal information we may collect from employees or job applicants in those capacities. It also does not apply to personal information we may collect from employees, owners, directors, officers, or contractors of businesses in the course of our provision or receipt of business-related services.